OUR STORY

 

FourMileCo first opened its doors in 2000, with humble beginnings in a (very) small garage on Molong’s Prunus lined Edward Street.  From the Art and Crafts early days there has been an evolution over the past 20 years into an e-Commerce store offering things gorgeous and practical for every home.  Brands we currently distribute include Victorinox, Sabre, Town Talk and Dexter-Russell.

 

One thing remains unchanged– FourMileCo is a family owned and operated Australian business where it doesn’t matter how huge or how tiny your order is, our customers mean the world to us. 

 

We pride ourselves in our customer service and attention to details, And, we couldn’t be happier.

 

Shoot us an email (sales@fm-co.com.au) to say hi!

Sabre - Lifestyle Image 1.jpg

RETURNS POLICY

We understand that sometimes you may wish to return a product that you have purchased from our online store, and we are here to assist you with this process.

 

CHANGE OF MIND ….

If you have changed your mind about a purchase, we will offer an exchange, store credit or refund at our discretion, to the amount of the item(s) at the time of said purchase (excluding freight charge) provided that:-

 

  1. Items are returned within fourteen (14) days of time of receipt of goods

  2. You have proof of purchase; and

  3. Items are unused and in original, unopened, and undamaged packing.

To proceed with your return please contact us via email sales@fm-co.com.au or phone 0421 345530

 

FAULTY, DAMAGED OR INCORRECTLY SHIPPED ITEMS ….

If in the unfortunate event your item arrives faulty, damaged or incorrectly shipped, please contact our customer service team on 0421 345530 or alternatively email sales@fm-co.com.au within fourteen (14) days of receipt of goods.  Should your item be deemed faulty, damaged or incorrectly shipped, we will provide an exchange, store credit or refund.  Refunds will be processed accordingly to your original method of payment.

 

DISCLAIMER

 

These products may not be used for unlawful purposes and that use is expressly prohibited under the terms and conditions of its use.

 

These products are warranted against any defective material or workmanship for a period of twelve months from date of shipment.  Any product determined by the manufacturer to be defective will be replaced in whole or part as determined by the manufacturer, but no labour costs or other claims for damages will be allowed.  Products shall not be returned to FourMileCo without prior written authorisation.

In no event shall FourMileCo be liable for any direct, indirect, punitive, incidental, special consequential damages whatsoever arising out of or connected with the use or misuse of its products.

Despite every effort to provide accurate images of each product's colour and design, actual colours and design and sizes may vary slightly, due to different device screen settings, the lighting in the installation location, slight differences in product finishes over time and other factors.

 

FourMileCo reserves the right to change the terms, conditions and notices under which their products are offered. 

GIFT WRAPPING

We are really good at gift wrapping, so, if you would like us to show you our skills, let us know